Buku Tercetak
English For Hotel Management
Table of contents: 1) the hotel industry 2) hotel organization: front office 3) front office activities: receptionist 4) front office activities: telephone operator 5) reservation, handling an early arrival and an extended booking 6) regretting a booking 7) reservation for special purpose 8) giving information about prices 9) cashier and paying methods 10) information about restaurants 11) popular terms in restaurants 12) food and beverages
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